me778 Privacy Policy

1. Introduction

1.1 me778 is committed to protecting the privacy and personal data of all users of our online gaming platform. This Policy explains in clear terms what data we collect from Filipino players and site visitors, why we collect it, how we use it, and what rights you have over your data.

1.2 By registering an account with me778, using our gaming services, or visiting me778.app, you acknowledge that you have read and understood this Privacy Policy.

1.3 This Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy, all of which form part of the overall agreement between you and me778.

2. Data Controller

2.1 me778 acts as the Data Controller for personal data collected through the me778 platform. As Data Controller, me778 determines the purposes and means by which personal data is processed.

2.2 me778 has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with applicable data protection law. Contact details for the DPO are provided in Section 15 of this Policy.

2.3 Where me778 engages third-party service providers to process personal data on its behalf, those providers act as Data Processors and are contractually required to process data only in accordance with me778's instructions and in compliance with applicable law.

3. Personal Data We Collect

3.1 me778 collects personal data in the following categories:

3.2 me778 does not collect sensitive personal data (e.g., health information, political affiliations) except where required for responsible gaming self-assessment purposes, in which case such data is processed with your explicit consent.

4. How We Use Your Personal Data

4.1 me778 uses your personal data for the following purposes:

• Account Management: Creating, verifying, and maintaining your me778 player account;
• Payment Processing: Processing deposits and withdrawals via GCash, Maya, BPI, BDO, and other supported payment methods;
• Identity Verification (KYC): Verifying your identity and age to comply with Philippine gaming and anti-money laundering regulations;
• Service Delivery: Providing access to games, bonuses, promotions, and customer support;
• Security & Fraud Prevention: Detecting and preventing fraud, money laundering, unauthorized account access, and prohibited conduct;
• Regulatory Compliance: Meeting our obligations under applicable Philippine laws, including reporting to PAGCOR and anti-money laundering authorities;
• Responsible Gaming: Monitoring gaming patterns to identify potential problem gambling and operating self-exclusion and limit tools;
• Service Improvement: Analyzing usage patterns to improve platform performance, game selection, and user experience;
• Communications: Sending transactional messages (deposit confirmations, withdrawal notifications, security alerts) and, where you have opted in, promotional offers.

4.2 me778 will not use your personal data for automated decision-making that produces significant legal effects without providing you the opportunity to request human review.

5. Legal Basis for Processing

5.1 me778 processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:

• Contractual Necessity: Processing required to perform our contract with you (operating your account, processing payments);
• Legal Obligation: Processing required to comply with applicable laws, including KYC, AML reporting, and regulatory requirements;
• Legitimate Interests: Processing for fraud prevention, security, and platform improvement, where such interests are not overridden by your rights;
• Consent: Processing for marketing communications and optional analytics, where you have provided explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6. Data Sharing and Disclosure

6.1 me778 does not sell, rent, or trade your personal data. We share your data only in the following circumstances:

• Payment Processors: GCash (Mynt), Maya (Paymaya Philippines), and other payment partners receive transaction data necessary to process your deposits and withdrawals;
• KYC / Identity Verification Providers: Third-party verification services receive identity documents to perform age and identity checks;
• Game Providers: Providers such as JILI Games, Evolution Gaming, PG Soft, and Pragmatic Play receive necessary session data to deliver gameplay;
• Regulatory Authorities: me778 will disclose personal data to PAGCOR, AMLC (Anti-Money Laundering Council), and other Philippine government bodies when required by law or court order;
• Fraud Prevention: Shared with industry fraud prevention databases where legally permitted to prevent financial crime;
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of me778's business, player data may be transferred to the successor entity, subject to equivalent privacy protections.

6.2 All third-party processors engaged by me778 are required to maintain the confidentiality and security of your personal data and are prohibited from using it for any purpose other than providing services to me778.

7. International Data Transfers

7.1 Some of me778's service providers and game providers are located outside the Philippines. Where personal data is transferred internationally, me778 ensures that appropriate safeguards are in place, such as contractual data protection clauses consistent with the Philippine Data Privacy Act.

7.2 me778 will not transfer your personal data to a country that does not offer an adequate level of data protection without first implementing appropriate safeguards and notifying you where required by law.

8. Data Retention

8.1 me778 retains personal data for as long as your account is active and for a minimum of five (5) years after account closure, as required by Philippine anti-money laundering regulations and gaming regulatory obligations.

8.2 Specific retention periods by data category:

• Transaction records: 5 years minimum from the date of transaction;
• KYC documents: 5 years minimum from account closure;
• Support communications: 3 years from the date of the interaction;
• Technical logs: 12 months from collection;
• Marketing preferences: Until you withdraw consent or close your account.

8.3 After applicable retention periods expire, personal data is securely deleted or anonymized so it can no longer be associated with you.

9. Cookies and Tracking Technologies

9.1 me778 uses the following types of cookies and similar technologies on the Platform:

• Essential Cookies: Required for the Platform to function — session management, security tokens, login state. Cannot be disabled without preventing normal Platform use.
• Analytics Cookies: Used to understand how players use the Platform (pages visited, session lengths, device types). Collected in aggregated, anonymized form where possible.
• Functional Cookies: Remember your preferences such as language settings and display options to improve your experience on return visits.

9.2 You can control non-essential cookies through your browser settings. Note that disabling analytics or functional cookies will not prevent you from using the Platform but may affect certain convenience features.

9.3 me778 does not use third-party advertising cookies or allow third-party ad networks to collect data through the Platform.

10. Your Data Rights

10.1 Under the Philippine Data Privacy Act of 2012, you have the following rights regarding your personal data held by me778:

• Right to Access: Request a copy of the personal data me778 holds about you;
• Right to Correction: Request correction of inaccurate or incomplete personal data;
• Right to Erasure: Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our retention obligations;
• Right to Object: Object to processing based on legitimate interests, including direct marketing;
• Right to Data Portability: Request your personal data in a commonly used, machine-readable format;
• Right to Withdraw Consent: Withdraw consent for consent-based processing at any time, without affecting the lawfulness of prior processing;
• Right to Lodge a Complaint: File a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data rights have been violated.

10.2 To exercise any of the above rights, contact the me778 Data Protection Officer using the details in Section 15. me778 will respond to all data rights requests within 30 days.

11. Children's Privacy

11.1 21+ me778's services are strictly for persons aged 21 years and older. me778 does not knowingly collect personal data from persons under 21 years of age.

11.2 If me778 discovers that personal data has been collected from a person under 21 years of age, that account will be immediately suspended, all associated data will be deleted, and any winnings will be forfeited in accordance with our Terms & Conditions.

11.3 If you believe a minor has created an account on me778, please contact our support team immediately via live chat or at [email protected].

12. Security Measures

12.1 me778 implements the following technical and organizational security measures to protect your personal data:

• Encryption: 256-bit SSL/TLS for all data in transit; AES-256 encryption for data at rest;
• Access Controls: Strict role-based access controls; only authorized personnel can access player data;
• Two-Factor Authentication: Available for all player accounts; required for administrative access;
• Security Audits: Regular penetration testing and security audits by independent third parties;
• Incident Response: A documented data breach response plan with obligations to notify affected players and the NPC in accordance with applicable law.

12.2 While me778 implements industry-standard security measures, no online platform can guarantee absolute security. Players are responsible for maintaining the security of their own account credentials.

13. Third-Party Links

13.1 The me778 platform may contain links to third-party websites or services (for example, payment provider sites). These third-party sites have their own privacy policies and me778 has no control over and accepts no responsibility for their data practices.

13.2 me778 recommends reviewing the privacy policy of any third-party site you visit through a link on our Platform before providing them with personal data.

14. Changes to This Privacy Policy

14.1 me778 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. All updates will be published on this page with a revised "Last Updated" date.

14.2 For material changes that significantly affect how we use your personal data, me778 will provide advance notice via email to registered players or a prominent notice on the Platform before the changes take effect.

14.3 Continued use of the me778 platform after the publication of an updated Privacy Policy constitutes your acceptance of the changes. If you do not agree with any change, you must stop using the Platform and close your account.

15. Contact and Data Protection Officer

15.1 For all data privacy inquiries, requests to exercise your data rights, or concerns about how me778 handles your personal data, contact us:

15.2 If you are unsatisfied with me778's response to a data privacy concern, you have the right to escalate to the National Privacy Commission (NPC) of the Philippines.

15.3 This Privacy Policy was last reviewed and updated in June 2026 and supersedes all prior versions.